Workshop: Effective Communication Tools for Conflict Management

Friday October 18, 2013 – Friday October 18, 2013

3013 Dixwell Avenue

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October 18, 2013 from 9:00am – 4:00pm

Previous participants said:

“Wish I taken this training years ago”

“This is one of the best trainings I have ever attended. I love that it provides me with knowledge & information that will be just as beneficial in my personal life as my professional life.”

Through the use of lecture, video, role-plays, and hands-on exercises, participants in this workshop will learn the simple four-part process of Nonviolent Communication℠ (NVC) and be able to start using it to manage the conflict in their lives.  Combined with the science of conflict management and communication, this workshop aims to give you the skills you need to make conflict a creative spark for change.


Learn How To…

In the Workplace:

  • Manage Workplace Conflict easily and effectively
  • Initiate difficult conversations with ease and confidence
  • Improve workplace morale

In your home:

  • Hear the needs behind your child’s “no”
  • Clearly express your needs in a way your family will hear
  • Create more intimacy in your relationships

In your community:

  • Effectively address cross-cultural concerns
  • Transform enemy images into mutually satisfying negotiations
  • Manage conflicts peacefully

In schools:

  • Improve safety, trust and co-operation in the classroom
  • Empower kids to resolve or prevent conflicts on their own
  • Improve parent-teacher relations

Registration is open to the public. Seating is extremely limited. The requested fee for this training is $99.00 per person and includes lunch and materials.  

About the trainer:

This program has been approved for 6.5 Continuing Education Credit Hours by the National Association of Social Workers, CT and meets the continuing education criteria for CT Social Work Licensure renewal.