Mediation on the Go: The Art of Informal Mediation

Friday April 19, 2013 – Saturday April 20, 2013

3013 Dixwell Avenue

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Description:

Friday, April 19th & Saturday, April 20th, 2013

9:00am – 4:00pm each day
Based on Marshall Rosenberg’s Nonviolent Communication, “Mediation on the Go” is a training program designed for people who deal with day-to-day conflicts between others where a formal sit-down mediation is either impossible or unnecessary.  Parents mediate fights between their children, social workers* mediate conflicts between members of families, educators mediate between students, law enforcement officers manage fights between neighbors and supervisors often mediate between direct reports who can’t get along.

This 2-day intensive training is designed to give everyday folks the skills and techniques they need to manage the conflicts of those around them.  Participants will learn:

  • Effective communication tools for conflict management
  • The distinct differences between formal and informal mediation
  • To identify and address core conflicts
  • To translate difficult messages into underlying needs using a proven 4-step method
  • To hear the underlying needs when people speak regardless of the words spoken
  • De-escalation techniques to address heated exchanges

Day-1 of this training will focus on communication and conflict.  Through the use of lecture, video, games, and hands-on exercises participants will learn the simple four-part process of Nonviolent Communication℠ (NVC) and be able to start using it to manage the conflict in their lives.  Combined with the latest in the science of conflict management, motivational research, and communication this workshop aims to develop the skills needed to make conflict a creative spark for change.

Day-2 of this training will focus practicing, role playing, and mastering the skills needed with life-like scenarios taken from actual mediations.  Participants will each have a chance to test these new skills in a safe and supportive setting.  In addition, participants will learn to navigate the choices we all have when responding to difficult messages.

Registration: This 2-day intensive training, with limited seating, is open to the public .  Early registration is highly recommended.  Tuition for the training is $199.00 and includes all materials, a continental breakfast, and lunch for both days.  Doors open at 8:40am and the workshop will begin promptly at 9:00am each day.

*This program has been approved for 13 Continuing Education Credit Hours by the National Association of Social Workers, CT and meets the continuing education criteria for CT Social Work Licensure renewal.

Please note: Day 1 of this training is “Effective Communication Tools for Conflict Management.”  If you have taken this workshop in the past you are welcome to attend again.  For purposed of group dynamics, we ask that participants plan to attend both days of the training.

About the Presenter: Joe Brummer is an experienced trainer and mediator and the Associate Executive Director of Community Mediation, Inc. Joe has presented workshops in Connecticut, Rhode Island, Vermont, and Pennsylvania. He has presented at Southern Connecticut State University, the University of New Haven, Quinnipiac University, and a number of national health education conferences. He has clocked hundreds of hours at the mediation table facilitating in a wide variety of areas including workplace disputes, landlord/tenant conflicts, neighborhood disputes, civil law suits, and victim offender mediation.   Joe was trained as a mediator at the Community Mediation Center of RI and served on their Juvenile Restorative Justice Advisory Board.  He was trained at the Institute for the Study and Practice of Nonviolence where he worked with at-risk youth to teach nonviolence and peace-making.   He serves on the Board of Directors for the National Association for Community Mediation.

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