- October 30, 2015
8:30 am - 4:30 pm
Jane is offering a fantastic deal. If you sign up by Oct. 16th, she will give you a $400 discount. Yes, the training will only cost you $300 but only if you sign up before 10/16/15.
Where and When: October 30, 2015 at Community Mediation. Full Day 8:30am – 4:30pm
The Conflict Coaching model owes its success in the workplace to the integration of two effective approaches: the development and performance management of coaching with the sustainable problem solving of mediation. Individuals learn skills for dealing with difficult people and situations, teams move towards collaboration, and managers and senior staff gain those conflict management skills which are a hallmark of leadership. Conflict coaching is often used for Performance Improvement Plans and other types of ‘last chance’ interventions.
This workshop provides the basics for applying the Conflict Coaching model in the workplace as a skill for internal staff, such as HR and managers, as well as a service provided by consultants, through exercises, examples and active discussion:
– Diagnosing a conflict coaching need
– Setting goals and developing a plan of action
– Integrating 360 input, confidentiality
– Using assessments and other tools of the trade
– Addressing organizational culture and systems
Some training or experience in mediation, conflict management, or employee relations is helpful, but not required.
Follow-up instruction for participants is available for those wishing to develop a Conflict Coaching practice, and for those who wish to add Conflict Coaching to their skill set for their organization.
Who would benefit from this Workshop?
– HR and OD
– Managers and Supervisors
– Project and Team Leaders
– Employee Relations Professionals
– Coaches and consultants
Jane Zirlis is an organizational consultant, mediator, coach and facilitator, specializing in Organizational Effectiveness, Strategic Initiatives and Leadership Development. After several years as an internal consultant at Chase headquarters in New York City, she established The Mentor Company, a boutique consulting firm. Concurrent with her move to Connecticut, she established JVZ Consulting, LLC, and refocused her practice on Mediation and Organizational Conflict Management.
She has taught Negotiation and Conflict Management skills to a diverse audience, including the Greater New Haven Chamber of Commerce, Connecticut Land Conservation Council, Liberty Bank, Gaylord, Coca-Cola Enterprises and Yale. Consulting engagements include coaching for individuals and organizational assessments for conflict competency for a wide range of industries as well as non-profit organizations.
Jane is a mediator on several panels, including EEOC, Community Mediation, and FINRA. A member of the International Ombuds Association, she has passed the initial certification test. She has an MBA from NYU, where her practical thesis was International Business Negotiation, and a BA from Harvard in Cross-Cultural Human Behavior.