Effective Communication Tools for Conflict Management

ABOUT THIS WORKSHOP

Though the use of lecture, video, role-plays, and hands-on exercises, participants in this workshop will learn the simple four-part process of Nonviolent Communication℠ (NVC) and be able to start using it to manage the conflict in their lives.  Combined with the science of conflict management and communication, this workshop aims to give you the skills you need to make conflict a creative spark for change.

Learn How To…

In the Workplace:

  • Manage Workplace Conflict easily and effectively
  • Initiate difficult conversations with ease and confidence
  • Improve workplace morale

In your home:

  • Hear the needs behind your child’s “no”
  • Clearly express your needs in a way your family will hear
  • Create more intimacy in your relationships

In your community:

  • Effectively address cross-cultural concerns
  • Transform enemy images into mutually satisfying negotiations
  • Manage conflicts peacefully

In schools:

  • Improve safety, trust and co-operation in the classroom
  • Empower kids to resolve or prevent conflicts on their own
  • Improve parent-teacher relations

CONTINUING EDUCATION CREDITS:

This program has been approved for 6.5 Continuing Education Credit Hours by the National Association of Social Workers, CT and meets the continuing education criteria for CT Social Work Licensure renewal.

ABOUT THE PRESENTER:

Joe Brummer is an experienced trainer and mediator and the Associate Executive Director of Community Mediation, Inc. Joe has presented workshops in Connecticut, Rhode Island, Vermont, and Pennsylvania. He has presented at Southern Connecticut State University, the University of New Haven, Quinnipiac University, Brown University, and a number of national health education conferences.  He has clocked hundreds of hours at the mediation table facilitating in a wide variety of areas including workplace disputes, landlord/tenant conflicts, neighborhood disputes, civil law suits, and victim offender mediation. Joe was trained as a mediator at the Community Mediation Center of RI and continues to serve on their Juvenile Restorative Justice Advisory Board.  He was trained at the Institute for the Study and Practice of Nonviolence where he worked with at-risk youth to teach nonviolence and peace-making.

LOCATION: 32 Elm Street, New Haven CT

Registration is open to the public.  Seating is extremely limited. The requested fee for this training is $99.00 per person and includes lunch and materials. ( A limited number of seats are open for tuition reduction. Please call for an application.)

Registration for this event has closed